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Terms & Conditions

Definitions

Customers or visitors to this website are referred to as “you” or “your”. Home & Glory Ltd is referred to as “us” , “our” or “we”.

Company Information

Company details are provided below:

Home & Glory Ltd
The Coach House
Blofield Hall
Hall Road
Norwich
NR13 4DD

T: 0780 1660154

info@homeandglory.co.uk
customerservices@homeandglory.co.uk
wholesale@homeandglory.co.uk
UK company registration number: 9496555
UK VAT number : 224275816

Contract of sale

A contract of sale will exist once you have received an email confirming your item has been dispatched. Occasionally, items that are shown on the website will not be in stock. In this circumstance we will email you with further options which may be limited to a refund (refunds to your account take 3-5 working days once processed).

Making a purchase

When you place an order with us, your name, email address, credit/debit card, telephone and address is required. You will receive an email confirmation and a unique order number. Orders are usually dispatched within 2 working days. In the unlikely event of a delay with your purchase, we will email you the expected date of delivery. If you have any special requirements for delivery, please contact us, as we would be happy to help.

Once your order has been dispatched, you will receive an email confirmation. We may, unless directed by you, pass on your telephone number to a courier to aid delivery.

We deliver using Royal Mail, Hermes Courier, Collect Plus and Parcelforce. Some International locations are available. Prices depend on size and destination, import taxes and customs clearance is the responsibility of the purchaser.

Please check your order on receipt, faulty or damaged items must be reported within 4 working days.

Website Pricing & Descriptions

All prices shown are inclusive of VAT and in GBP (£). We take care to ensure all prices, descriptions and specifications are correct at the time of publishing. We reserve the right to change our terms and conditions, product descriptions and price without any notice being given. Colour and tone of any products is a close representation, we cannot be help responsible for any variation caused by the browser software or computer system.

Promotions

Only one promotional offer can be used at any one time, and not during sale periods.

Use of website

Use of our website must be lawful and not damaging to any third party. You must not copy any content, images or designs within the web pages, unless written consent is given by Home & Glory Ltd.